Data Confidentiality

Privacybeleid Privacy Policy

1. Preliminary remarks

We have taken all steps required to protect your data from access by third parties so that your visit on our website is safe. Your personal data and your trust oblige us to maximum safety measures. Compliance with all data protection provisions is very important to us. In accordance with this declaration, we protect you so that your rights are not compromised by the handling of your personal data by us.

2. Definitions

Personal data are data and particulars about personal and factual circumstances of an identified or identifiable natural person. 

3. Collection, processing and use of personal data

In the following, we inform you about when and how we collect, process and use personal data. Basically, we collect the data provided by you in a purposive manner.

This means

  • when you visit our website

  • when you contact us for the purpose of answering your contact request

  • when you place a purchase order through our internet shop

  • for our newsletter

  • for your registration as a customer

3.1. Visiting our websites

You can visit our websites without providing your name and your address. We get the following information for every request of an internet file:

  • the name of your internet service provider, operating system and type of browser,

  • the IP address used by you,

  • the website from which you visit us,

  • the individual websites of us that you visit,

  • the date and the duration of your visit.

3.1.1. Furthermore, we use cookies - small files with configuration information - which recognise your computer. They help us determine individual settings. The storage can be prevented and reversed by you any time by making the appropriate settings of your internet browser. This, however, can lead to restrictions on use.

3.1.2. Furthermore, we use session cookies - small files containing configuration information - that recognise your computer. They help us determine individual settings. These will be activated for the duration of your visit on our website and will automatically be deleted after you close your session. You may prevent or reverse the storage at any time by activating the appropriate settings in your internet browser. This might, however, lead to restrictions on use.

3.1.3. Furthermore, we use cookies and session cookies - small files withconfiguration information - which recognise your computer. They help us determine individual settings. Session cookies are activated for the duration of your visit on our websites and are automatically deleted again upon termination of the session. The storage of normal cookies can be prevented and reversed by you any time by making the appropriate settings of your internet browser. This, however, can lead to restrictions on use. The above-specified collected data are stored by us and/or our provider with which we have placed our website and which provides us with the data for statistical purposes. The statistics are stored by us and we utilize the generated data in order to optimise our website for the visitors and render it more attractive. We cannot identify you personally with these data without further ado. However, since the information of your provider would theoretically allow us to identify you as person together with its data, we also consider your IP address as personal information worth being protected.

3.2. If you contact us

If you contact us via our contact form, we require

  • your first name

  • your family name

  • your address

  • your email address

  • your telephone number

  • your fax number

  • your company name

  • the reason of your contact

  • your country

  • VAT ID

  • date of birth

  • user name

  • password

to answer your enquiry.

3.3. If you place a purchase order in our internet shop

All data that you enter while placing a purchase order on our internet shop, will be stored. That includes the following information:

  • your first name

  • your family name

  • your address

  • your email address

  • your telephone number

  • your fax number

  • your company name

  • your country

  • VAT ID

  • date of birth

  • user name

  • password

The product you order, and the order quantity, type of shipment and method of payment will be stored as well.

3.4. For the newsletter

You may also subscribe to our newsletter. We will store any data you enter for that purpose. This includes the following information:

  • your first name

  • your family name

  • your address

  • your email address

  • your telephone number

  • your fax number

  • your company name

  • your country

  • VAT ID

  • date of birth

  • user name

  • password

The information is provided on a voluntary basis. You may unsubscribe from this newsletter by revocation of the consent at any time.

3.5. For your customer registration

We store the following data in our customer database when you open a personal customer account:

  • your first name

  • your family name

  • your address

  • your email address

  • your telephone number

  • your fax number

  • your company name

  • your country

  • VAT ID

  • date of birth

  • user name

  • password

You will then be able to log in to your customer account and place your orders in the future.

4. Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc ("Google"). Google Analytics uses so-called "cookies", i. e. text files which are stored on your computer and which allow for an analysis of the use of the website by you. The information generated by the cookie about your utilisation of this website are normally transmitted to a server of Google in the United States and stored there. Should the IP anonymisation be activated on this website, however, your IP address will be abbreviated beforehand by Google within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. It is only in exceptional cases that the full IP address is transferred to a server of Google in the United States and abbreviated there. Google will use this information on behalf of the operator of this website in order to evaluate your use of this website, in order to create reports about the website activity and in order to render further services in connection with the use of the website and of the internet vis-à-vis the operator of the website. The IP address transmitted by your browser within the framework of Google Analytics will not be combined with other data of Google. You can prevent the storage of cookies by selecting the appropriate settings of your browser software; however, we inform you that if you do so, you might not be able to make full use of all the functions on this website. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of these data by Google by downloading and installing the browser plug-in available under the following link tools.google.com/dlpage/gaoptout. 

5. Use of Facebook Social Plugins

This website uses so-called social plugins ("Plugins") of the social network Facebook which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are identified by a Facebook logo or the addition "Social Plug-in from Facebook" or "Facebook Social Plugin". For an overview of the Facebook plugins and their appearance, please visit: http://developers.facebook.com/plugins.If you visit one of the pages of our website, which has a plugin of this kind, your browser will connect directly to the Facebook servers. Facebook will transmit the contents of the plugins directly to your browser which will integrate it to our website.Through this integration of the plugins, Facebook will receive the information that your browser called up our website, even if you have no Facebook account or are currently not logged on to Facebook. Your browser will directly transmit this information (including your IP address) to a Facebook server in the USA and store it there.If you are logged on to Facebook, Facebook can assign the visit to our website directly to your Facebook account. If you interact with the plugin, by using, e.g., the "Like it" button, or by posting a comment, the information will also be directly transferred to a Facebook server and stored there. The information will also be published on Facebook and displayed to your Facebook friends.Facebook can use this information for the purpose of advertising, market research and for a need-based design of the Facebook webpages. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to analyse your use of our website for displaying ads on Facebook, for informing other Facebook users about your activities on our website and to render other services associated with the use of Facebook.If you do not wish Facebook to assign data collected through our website to your Facebook account, you need to log out of Facebook before you visit our website.For information on the purpose and scope of the data collection and processing of the data by Facebook as well as your rights in this respect and on setting options for protecting your privacy, please visit Facebook’s Privacy Policy at: http://www.facebook.com/policy.php

6. Use of Google+ Plugins

Our website uses a Google+ plugin. Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").When you visit our website, your browser will directly connect to Google, Google will transmit the contents of the plugin directly to your browser which will integrate it to our website. Google will thus receive the information that you visited our website.If you are logged on to Google+ or Google during the visit to our website, Google will assign the visit to your user account. You can avoid this by logging out of your user account before you visit our website.If you interact with the plugins, the relevant information will be transmitted to Google and stored there.We have no control over the scope and contents of the data which the plugin transmits to Google. For information on the purpose, scope and use of the data collected, please visit Google’s Privacy Policy at http://www.google.com/intl/de/+/policy/+1button.html.

7. Use of Twitter Plugins

Our website uses so-called Social Plugins (“Plugins“) of the micro-blogging service Twitter operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter“). The plugins are identified by a Twitter logo, for example in the form of a blue “Twitter bird“. For an overview of the Twitter Plugins and their appearance, please visit: https://twitter.com/about/resources/buttons.When you visit a page of our website that contains such a plugin, your browser will directly connect to the Twitter servers. Twitter will transmit the contents of the plugin directly to your browser which will integrate it to the website. Through the integration, Twitter receives the information that your browser called up the relevant page of our website, even if you have no Twitter profile or are not logged on to Twitter. Your browser will directly transmit this information (including your IP address) to a Twitter server in the USA and store it there.If you are logged on to Twitter, Twitter can immediately assign your visit on our website to your Twitter account. If you interact with the plugins, for example use the “Twitter“ button, the corresponding information will also be directly transmitted to a Twitter server and stored there. The information will also be published on your Twitter account and displayed to your contacts there.For information on the purpose and scope of the data collection and further processing as well as use of the data by Twitter as well as on your rights and setting options to protect your privacy, please visit Twitter’s Data Privacy Policy: https://twitter.com/privacy.If you do not wish Twitter to assign the data collected through our website directly to your Twitter account, please log out of Twitter before you visit our website. You can also completely prevent the loading of Twitter plugins by using add-ons for your browser, e.g. the script blocker “NoScript“ (http://noscript.net/).

8. Use of Instagram Plugins

This website uses the plugin from the online service Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram“). If you call up a website containing such a plugin, the browser will directly connect to the Instagram servers. Instagram will transmit the contents of the plugin directly to your browser which will integrate it to the website. Through this integration, Instagram will be given the information that the browser called up the relevant page of our website. The browser will transmit this information (including the IP address) directly to an Instagram server in the USA and store it there. If you are logged on to Instagram, Instagram will be able to directly assign the visit to our website to the used Instagram account. If you interact with the plugins, this information will also be directly transmitted to an Instagram server and stored there. The information should also be published on the used Instagram account and will be displayed to contacts there. For information on the purpose and scope of the data collection and the further processing and use of the data by Instagram as well as the related rights and setting options to protect your privacy, please visit Instagram’s Privacy Policy: https://help.instagram.com/155833707900388/.

9. Youtube

This website uses Youtube’s embedding function to display and play videos of the service provider “Youtube“. It uses the expanded data protection mode which only initiates the storage of user information when the videos are played. If embedded Youtube videos are played, the service provider “Youtube“ will set Cookies. For more information on data privacy at “YouTube“, please visit “YouTube‘s“ Privacy Policy.

10. Use of Facebook Remarketing

This website uses the remarketing tool “Custom Audiences“ of Facebook Inc. (hereinafter “Facebook“). For this purpose, a direct connection to the Facebook servers will be established when you visit this website and the visit to our website is transmitted to them. Facebook will assign this information to your user account. This is used to present ads that might interest you (“Facebook-Ads“) when you visit Facebook. For more information on the collection and use of data by Facebook and your rights and options to protect your privacy, please visit https://www.facebook.com/about/privacy. You can also deactivate the remarketing function “Custom Audiences“ at https://www.facebook.com/settings/?tab=ads#_=_. Please log on to Facebook for that purpose.

11. Consents

11.1. The consent to the collection, use and storage of your data specified above in 3.1 may be revoked any time with effect for the future. In case of a revocation, please provide your IP address as well as the period of access to this website. Then, it can be arranged that the relevant entries are deleted from the statistics.

11.2. The consent with respect to the data specified in 3.2, 3.4. and 3.5 must be given by you separately on each website by ticking off the box concerning the entry into the form. You can revoke this consent any time with effect for the future.

11.3. We are authorised by law to collect and store your data provided when you place an order for justifying, performing or terminating a contractual or similar obligation. In addition, personal data will be deleted if we have not received your consent to any continued collection and storage.

12. Transmission of personal data

The collected data are only used by us for internal purposes. This shall not apply if we are obliged to disclose or transfer the data by law or by a legal court order. No comparison is made with other databases. 

13. Processing of data in "third countries"

The data gathered by us are exclusively processed within the EU unless the transfer to third countries is required for the handling of a contract concluded with us. 

14. Deletion

Your personal data will be deleted, insofar as you revoke your consent and unless we are obliged to store them for other reasons.

15. Right to information

According to the German Federal Data Protection Act (BDSG), you are entitled to free information about your stored data and, if applicable, to have these data corrected, blocked or deleted. The information about the stored data will be available at the address specified below or by means of electronic communication, if you wish so. 

16. Revocation of consents

We would like to point out that you may revoke your consent at all times with effect for the future.

Contact person

David Schnelting

GILDE HANDWERK Macrander GmbH & Co. KG

Dingdener Str. 199

46395 Bocholt

Phone: +49-2871-188-0

Fax: +49-2871-188-223

E-Mail: datenschutz@gildehandwerk.de